Insurance Claims Extraction.

Insurance claims extraction reads claim forms, policy documents, and adjuster notes, then hands examiners structured data instead of a stack of PDFs to key in by hand. Axia Extract does it with AI, across carriers' different form layouts and handwriting, without a rebuild per template.

How it works

From claim packet to structured data, in three steps.

01

Define your schema

Claim number, policy number, loss date, claim amount, adjuster notes — the fields your claims system needs, defined once.

02

Upload the claim packet

Intake forms, repair estimates, EOBs, handwritten adjuster notes — mixed layouts, typed or handwritten, in one batch.

03

Get structured claim data

Every field back with a confidence score, ready for your claims management system or the API.

Who uses this

Built for claims teams under volume.

First notice of loss intake

Pull claim number, policy number, and loss date the moment a claim packet arrives, before an examiner opens it.

Adjuster notes & clinical abstracts

Read handwritten site-visit notes and dense clinical documents at usable accuracy, flagged by confidence score for review.

Fraud & subrogation review

Correctly captured fields make cross-referencing claims for fraud patterns possible in the first place.

Benchmarked accuracy

99.9% on claim amounts, 93.2% on handwriting.

99.9%

Claim amounts

93.2%

Handwritten fields

Benchmarked against SROIE2019, a public dataset of 347 real-world documents, with per-field results published openly.

See the full accuracy report

FAQ

Insurance claims extraction, answered.

What is OCR in insurance claims processing?
OCR in insurance converts the text on claim forms, policy documents, and adjuster notes into machine-readable characters. Paired with an AI model that understands which text belongs to which field, it becomes insurance claims automation: structured data (claim number, loss date, amount) instead of a scanned PDF someone still has to read.
How is AI-powered claims extraction different from traditional OCR?
Traditional OCR reads a fixed zone on the page and breaks the moment a carrier changes its form layout. Axia Extract's AI learns what a claim number or policy number looks like in context, so it keeps working across different form templates, handwriting, and scan quality without a rebuild.
Can it read handwritten claim forms and clinical notes?
Yes, at usable accuracy on legible handwriting. Axia Extract averages 93.2% on handwritten fields across real-world documents. Dense clinical abstracts and heavily faded faxes remain the hardest case, which is why per-field confidence scores matter more than one blended accuracy number.
How accurate does it need to be for claim amounts?
Near-perfect. Financial fields drive payout, and Axia Extract averages 99.9% on financial totals. Lower-stakes fields like adjuster notes can tolerate more review — ask any vendor for accuracy broken out by field type, not one headline percentage.
Does it integrate with a claims management system?
Yes. Extracted data exports to CSV, JSON, or Excel, or pulls directly through the REST API into your existing claims management system.

See it read your claim packets.

Upload a real claim form and get structured data back in seconds, no template required.

Insurance claims extraction that keeps up with claim volume.

A single claim rarely arrives as one clean document. It's a packet: an intake form, an estimate from a repair shop or contractor, photos, sometimes a clinical abstract or an EOB, occasionally a handwritten note from an adjuster's site visit. Each piece uses a different layout, and most of them were designed for a person to read, not a machine. Insurance claims extraction exists to close that gap without adding headcount.

Diagram showing a raw claim packet going in on the left, and structured, confidence-scored fields like claim number, policy number, and amount coming out on the right
A claim packet in, verified structured fields out.
Fields extracted by claim packet document type
Document typeFields extracted
Intake formClaim number, policy number, loss date, claimant name
Repair estimateParts, labor, total
Clinical abstractDiagnosis, treatment date, provider
EOBAmount billed, amount paid, patient responsibility

Traditional OCR reads a fixed zone on the page and breaks the moment a carrier changes its form layout. Axia Extract's AI learns what a claim number or policy number looks like in context, so the same schema keeps working across different carriers' templates, without a rebuild every time a form changes.

A mid-size carrier processing a few hundred claims a week can lose dozens of staff hours to manual data entry alone, and that's before the cost of a transposed policy number sending a payout to the wrong file. Slow intake delays subrogation timelines, and inconsistent data entry makes fraud patterns harder to spot, since a reviewer can only cross-reference fields that were captured correctly in the first place.

Accuracy needs vary by field type. Financial fields like claim amounts drive payout, so Axia Extract publishes 99.9% accuracy on financial totals, benchmarked against SROIE2019, a public dataset of 347 real documents and detailed on the accuracy page. Handwritten fields, common on adjuster site-visit notes, average 93.2% accuracy. Every field returns its own confidence score, so a low-confidence entry can route to a reviewer instead of getting accepted silently. Our insurance claims automation guide covers what else to check before choosing a vendor.

Define the fields you need once, claim number, policy number, loss date, amount, adjuster notes, and that schema applies across every carrier's form from that point forward. The same approach works on policyholder ID verification during intake or repair receipt review during settlement, not just the claim form itself. Results export to CSV, JSON, or Excel, or pull directly through the REST API into your existing claims management system.